Key figures
- Borrowers at online lenders who said actual borrowing costs were higher than exp
- 60%
- 4% found costs lower than expected
- Financing applications and outcomes section, paragraph on approved applicants that accepted financing
- 2025 survey[1]#
- Borrowers at small banks who said costs were higher than expected
- 37%
- Financing applications and outcomes section, same paragraph
- 2025 survey[1]#
- Borrowers at large banks who said costs were higher than expected
- 32%
- Financing applications and outcomes section, same paragraph
- 2025 survey[1]#
- Banks that can approve a small and simple loan within one business day
- Three-in-ten banks
- More than half of large banks
- SBLS Findings, paragraph on loan approval times
- 2022 bank survey[2]#
Among SBCS respondents who borrowed from online lenders, 60% said actual borrowing costs were higher than expected. The figure was 37% at small banks and 32% at large banks. Per the FDIC, three-in-ten banks can approve a small, simple loan within one business day. No source here measures the merchant cash advance market itself.
This report looks at what published data says about cost surprises, lender choice, approval speed and purpose in the funding market where merchant cash advances compete. It does not size the industry. Every number is quoted from a named public source.
Do borrowers pay more than they expected, and does it depend on the lender type? #
In the 2025 Small Business Credit Survey, 60% of applicants that borrowed from online lenders said actual borrowing costs were higher than expected, and 4% found them lower. Borrowers at small and large banks were less likely to report higher-than-expected costs (37% and 32%, respectively). The survey asks about expectations, not about price, so it does not say what any lender charged.
Data for figure 1
| % | |
|---|---|
| Online lenders | 60% |
| Small banks | 37% |
| Large banks | 32% |
How many applicants turn to online lenders, and what do they report? #
The share of applicants that sought financing at online fintech lenders rose from 17% in the 2020 survey to 29% in the 2025 survey. Credit union and bank applicants were more satisfied than online lender and finance company applicants. Applicants at online lenders were more likely to experience challenges with their lender, and high interest rates and unfavorable repayment terms were the most common. Applicants at small banks were more likely to be fully approved (57%) than those at other lenders.
How fast can banks approve a small loan? #
The FDIC's survey of banks measured approval times for small, simple loans. The speed of non-bank funding is not measured in these sources.
Bank approval times for small business loans
| Measure | Share of banks, as published |
|---|---|
| Approve a small and simple loan within one business day | Three-in-ten banks |
| Same, large banks only | More than half of large banks |
| Approve a small and simple loan within five business days | Three-in-four banks |
| Approve their typical small business loan within 10 business | Three-in-four banks |
The same FDIC release notes that very few banks allow borrowers to complete a small business loan application entirely online.
What do owners say they need the money for? #
Among SBCS firms that applied for financing, 56% sought it to meet operating expenses and 46% to pursue an expansion or new opportunity. Of firms that have debt, 59% used a personal guarantee to secure it, while 51% used business assets. A bank loan, SBA loan or line of credit is generally the better fit when the business qualifies and can wait for approval. The survey data above show lower cost surprise at banks and a higher full-approval rate at small banks. A bank is not the better choice when the business cannot meet a bank's underwriting or when the funding is needed sooner than a bank can provide. The sources here do not measure that timing for non-bank funders.
Do owners rely on their own money instead? #
The Federal Reserve's nonemployer chartbook reports that nonemployer firms were more likely than employer firms to rely on their owners' personal funds to address financial challenges (64% and 54%, respectively). It also reports that 31 percent of nonemployer firms did not regularly use external financing. Owner funds are a third path next to bank and non-bank borrowing.
What this report does not measure #
No source here measures the size of the merchant cash advance industry, its funding volume, default rates or the role of brokers. None publishes a company list or a count of direct lenders. None publishes factor rates; a factor rate is a multiplier on the advance, not an interest rate, and any figure of that kind would need an APR equivalent beside it. The SBCS groups merchant cash advances with loans and lines of credit in its application question and reports on online lenders as a category, so its figures describe a wider group than merchant cash advance providers. The FDIC figures cover banks only.
Method
This report reproduces published figures without adjustment. It does not run a survey or sample of its own, and it does not compute, round or combine numbers from different publications.
The Small Business Credit Survey (SBCS) was fielded from September 3 to November 14, 2025 by the 12 Federal Reserve Banks. It produced 6,525 responses from a nationwide convenience sample of small employer firms with 1–499 employees. The FDIC's Small Business Lending Survey was conducted in 2022 and sampled 2,000 banks. About 1,300 responded, a 68 percent response rate. The nonemployer chartbook is cited only from its published summary.
Limits: the SBCS is not a random sample, and the Federal Reserve says results should be read with awareness of convenience-sample bias. The SBCS reports on "online lenders" as a group, not on merchant cash advance providers alone. The FDIC survey covers banks only, so it says nothing about the speed or cost of non-bank funding.
Sources
- [1] Federal Reserve Banks. 2026 Report on Employer Firms: Findings from the 2025 Small Business Credit Survey. . Convenience sample of 6,525 small employer firms (1–499 employees), fielded September 3 – November 14, 2025, weighted to the U.S. small-employer-firm population.https://doi.org/10.55350/sbcs-20260303
- [2] Federal Deposit Insurance Corporation. FDIC Issues 2024 Small Business Lending Survey Report. . Nationally representative survey of banks conducted in 2022; about 1,300 of 2,000 sampled banks responded.https://www.fdic.gov/news/press-releases/2024/fdic-issues-2024-small-business-lending-survey-report
- [3] Federal Reserve Banks. 2026 Chartbook on Nonemployer Firms: Findings from the 2025 Small Business Credit Survey with Trends over Time. . Firms with no employees other than the owner(s), from the 2025 Small Business Credit Survey.https://doi.org/10.55350/sbcs-20260707
All 9 figures, charts and tables on this page carry a source with its publisher, title, URL and date.
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Cite this report
Quote figures with the title, the date and the URL. Figures quoted from another publisher should also be cited to that publisher (see Sources).
Holdback Monitor. (2026, November 2). Merchant cash advance industry: what published data shows on cost. https://holdbackmonitor.com/reports/merchant-cash-advance-industry-what-published-data-shows-on-cost
“Merchant cash advance industry: what published data shows on cost.” Holdback Monitor, 2 Nov. 2026, holdbackmonitor.com/reports/merchant-cash-advance-industry-what-published-data-shows-on-cost.
Holdback Monitor, “Merchant cash advance industry: what published data shows on cost”, 2 November 2026, covering 2025 SBCS; 2022 FDIC survey. https://holdbackmonitor.com/reports/merchant-cash-advance-industry-what-published-data-shows-on-cost
BibTeX
@techreport{holdbackmonitor2026merchantcashadvanceindus,
title = {Merchant cash advance industry: what published data shows on cost},
author = {{Holdback Monitor}},
institution = {Holdback Monitor},
year = {2026},
month = {nov},
url = {https://holdbackmonitor.com/reports/merchant-cash-advance-industry-what-published-data-shows-on-cost},
note = {Covers 2025 SBCS; 2022 FDIC survey}
}This report is general information produced as described on the methodology page, not advice for your situation. No figure is an offer or a quote.